The market need was strong, the timing tight and the challenge steep: A large OEM set out to address the demand for real-time glucose management for critical care patients

Struggling to find a solution for cardiac device component, global OEM entrusts Donatelle’s innovative engineers


To replace a tedious and expensive legacy process, a globally recognized leader in cardiac pacing solutions developed a unique solution to stabilization involving the use of a thin wall thermoplastic component integrated with over-molded silicone.  If a high-quality, producible design could be achieved, the component would increase reliability and lower manufacturing costs for three different medical devices in three different product groups. Conceptually, the complex, novel component worked well, yet so far, no supplier could translate the idea into a sustainably repeatable manufacturing process.

Already engaged in other projects with the original equipment manufacturer (OEM), Donatelle’s engineering team learned of the ongoing product development and quality struggles with the incumbent suppliers. They became determined to solve the part’s manufacturability challenges. To instill confidence in the global OEM, the engineering team invested time and resources into building a prototype with similar geometry and features, which offered the opportunity to vet tooling and manufacturing elements critical to the success of producing this challenging product. Impressed, the global OEM’s product teams enlisted Donatelle to deliver the as-yet out-of-reach novel solution.


Along with extremely stringent tolerances and specifications, the component required a thermoplastic substrate to be over-molded in a separate tool with silicone. If not done correctly, the high temperatures of the silicone over-molding tool could warp the thermoplastic first shot, causing the product to go out of specification and be unusable. 

The product design also required filling ultra-thin wall sections on the first shot and localized areas on the silicone in the second shot without tearing or otherwise damaging the material. In addition, the product required an advanced technology inspection cell to be designed, built and qualified that could consistently and reliably detect the clear silicone material and verify the compliance of features critical to product performance. Another challenge came midstream when the OEM needed to change one of the three devices, which triggered a redesign and rebuild of the tooling in an already compressed time schedule. Through it all, continuity needed to be maintained across the OEM’s product groups. 


From project kickoff forward, Donatelle’s dedicated program manager helped ensure clear, consistent communication internally and across the internal and external product development teams. This helped keep everyone in the know, involved and aligned, while keeping the product development schedule realistically on track.

The Donatelle design and engineering team faced unprecedented warping, sticking and other design for manufacturability (DFM) issues. Relying on their extensive experience with molding implantable-grade plastics and silicone, inhouse tooling operations, metrology, Geometric Dimensioning and Tolerancing (GD&T), as well as strong program management for complex medical programs, the Donatelle team worked closely with the OEM’s team to persevere and systematically engineer the solution.

“We had to take a very matrixed approach,” said Todd Owens, vice president of engineering at Donatelle. “The solutions were multifaceted, nontraditional, not textbook. It took a lot of very technical cross-functional brain power and discipline to solve these unique challenges in order to successfully manufacture this product family.”


Through diligence, patience and innovation, the Donatelle team became the first contract manufacturer to deliver a consistent, repeatable component solution for the cardiac medical device that met the needs of all three product groups. Ecstatic, the globally recognized leader’s team awarded Donatelle with two more projects within the same program, and another for a new platform.

“The product was developed and delivered on time. Donatelle was able to resolve issues with few revisions and little involvement or time required by our staff.”

– Senior R&D Engineer for OEM

Our suite of integrated contract manufacturing services, enhanced by our SmartStack® and NeuroStack® technologies, provides a competitive advantage with customizable linear contact systems. Plus, our facility features controlled environments, ISO 7 (class 10,000) cleanrooms and cleanroom production cells with integrated vision systems capable of operating at ISO 5 (class 100) level. *Moldflow® is a registered trademark of Autodesk® Inc.

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